-Kasey, 9/9/2015, BBB Protect America is bar none one of the worst companies around.
Absolutely horrible customer service, equipment is from the 80’s, constant false alarms, constant sensor failure. Today I switched to Lifeshield by Direc TV and I couldn’t be happier! Today is Saturday, so I’m just sitting here playing with my Lifeshield tablet watching the clock…
We chose Protect America as our #6 pick for best home security system, but don’t take our word for it. They have wireless protection, touch panels, cameras, garage sensors, glass break sensors. I haven’t had 1 single issue and have had a couple false alarms. They also have a decent app to manage your system (which was recently updated and is much better than it used to be).
Check out these reviews from real customers we found online. The best part for me was no hard-wiring anything and you set the system up yourself! You can also set up text alerts which is pretty convenient. -Zach, 12/21/2015, Yelp I am so very happy with Protect America. my price is locked in and won’t change (I had to negotiate that initially) .
But, their customer service continues to leave a little to be desired next to their stiff #1 competitor, Frontpoint.
Protect America has been in our top ten picks in our best home security systems review for several years due to their transparency, low pricing options, and equipment customization.
The security system is monitored by Criticom Monitoring Services (CMS), a highly respected monitoring station.
So that means any time the alarm is triggered, the appropriate officials will be quickly dispatched.
You select packages based on your home and can then customize even further by choosing from a talking command station, wireless sensors, wireless motion detectors, monitoring services, glass break detectors, smoke detectors, flood detectors, security cameras, medical pendants, GPS, and don’t forget the key chain remote controls too!
As long as you remain actively monitored by Protect America, your equipment warranty will never expire.
Protect America has received a number of awards based on their services.
Protect America’s pricing and packages are a little more complicated than its competitors.
Your monthly monitoring price will depend on whether you choose to go with landline, broadband, or cellular monitoring services.